Effortless UK Delivery - Free UK delivery
At Tentsmuir Trading, we make getting your outdoor essentials to you a breeze. Enjoy complimentary delivery on all UK orders, seamlessly bringing the best of outdoor living straight to your doorstep.
Order Confirmation - Just a Click Away
As soon as you place your order, a confirmation email wings its way to you. This is our way of saying we've got your order and are on the ball with preparing it.
Availability Check - Quick and Efficient
We're quick to check the availability of your chosen items. If there's a hitch, like a back-order or unavailability, we'll pause the payment process and get in touch to sort out the best alternative for you.
Special Deliveries, Handled with Care
Some items need a little extra attention. For these, delivery might be 'kerbside', but we always aim for convenience. For specifics, just take a peek at the individual product pages.
Delivery Process - Safe, Swift, and Reliable
We utilise only the best delivery methods, ensuring your order arrives safely and swiftly. Once we've processed your payment, we'll dispatch your items as noted on the product page. Got a question about delivery times? We're just an email or call away!
Handling Larger Items
Our larger treasures, like fire pits and outdoor kitchens, are delivered on a pallet, usually to the kerbside. If there's a smooth path to a spot you prefer, our drivers will happily accommodate.
Difficult Access? Let Us Know!
Got a tricky delivery spot? Tell us beforehand to avoid any surprise charges. Our aim is to make your delivery smooth and hassle-free.
International Orders - We've Got You Covered
Looking to order from abroad? Our products are UK market-ready, but we do ship internationally. Contact us for a shipping quote, and if it suits you, we'll get your order ready.
In Case of Damages
Upon arrival, give your order a once-over. If there’s visible damage, make a note or consider refusing the delivery. And if you accept a damaged delivery, snap some pictures and email them immediately over to us. We’re here to help!